Many hats; HR, communications, operations and “Open Book Management” facilitator.
As our Chief Operating Officer, Patti’s responsibilities span from Human Resources and communications to operations and Open Book Management. She is involved in improving our service delivery and hiring and retaining our team.
Patti is always looking for ways to improve our processes and the services we deliver to our clients. She believes that having a high level employee engagement makes for a better company and works to keep our employees informed and involved in company decisions.
As a facilitator of our Open Book Management (OBM) program, Patti ensures that all employees are given financial literacy training so they can identify, track and forecast key financial and operational numbers that determine the success of Integrity. Patti enables our team of business savvy engineers to fully understand the impact of technology plans and decisions to our clients’ financials and their overall business success. Patti’s knowledge and facilitation of our OBM program earned her a place on the 12-member Practitioner Council for The Great Game of Business (pioneers of OBM). Patti shares her expertise with speaking engagements at the Annual Gathering of the Games Conference and by meeting with local business owners…and some from Australia and the UK!
Outside the office, Patti loves staying involved in her community. A resident of Morton, Patti is active with the Boy Scouts of America and can be found cheering on her sons at the soccer and ball fields. With 17+ years of experience working in McLean County and a 2009 graduate of Leadership McLean County, she dedicates her time to coordinating blood drives for the American Red Cross of the Heartland, assisting with the development and continuous efforts of Little But Lots, a program that recycles school supplies for use in non-profit organizations in McLean County and organizing the annual MarcFirst Bowl-A-Thon. With an office surrounded by St. Louis Cardinal fans, Patti maintains her allegiance to the Chicago Cubs… “this will be their year!”