SERVICES

EXTEND YOUR TOOLSET
WITH INTEGRITY

A unified platform of essential tools that centralize, secure, and streamline your IT operations.

SHARE TOOLS, STAY COHESIVE

When you hybridize your IT support, you want everyone on the same page. You can share tools between in-house and outsourced personnel to ensure that they’re all operating the same way and following the same procedures.

Cohesive support prevents problems and helps you get more value out of every investment.

With Integrity, you get that cohesion from our meticulously crafted toolkit. Give your IT the support they need with a stronger toolkit and access to an expanded team that can jump right in without missing a beat.

WHO SUPPORTS YOUR TECH TEAM?

You lean on tech support to keep your tools working the way you need them. In most businesses, reliable technology is essential for daily operations.

The question is, who supports your tech team?

At Integrity Technology Solutions, we provide strategic planning, support personnel, and technical tools that can bolster your team’s ability to do great work.

In particular, our toolkit outfits your tech team with everything they need to stay responsive, proactive, and organized.

Support you tech team

YOUR IT TOOLKIT

A strong toolkit focuses on specific problems and solutions. In particular, we can help you with ticketing, remote access, security dashboards, and documentation.

Ticketing
Support ticketing systems allow for reporting, triage, and organization of support tickets. Whether you keep all IT support in-house, hybridize, or outsource it all, a strong ticketing system streamlines workflows when support is needed.

Our system helps you maximize efficacy without sacrificing efficiency. With detailed records, every ticket is managed appropriately, and your IT support can catalog and analyze tickets to find trends and improve their processes.
Remote access tools allow for faster resolution to many IT issues. Save on transit time and allow professionals to remotely fix issues directly.
 
Our remote access tools keep systems secure while giving support personnel the access they need to do the job right, and quickly. We also provide audit logs for complete transparency in network access while meeting compliance requirements. 
 
Some IT providers operate with a “black box” approach, meaning your internal team does not have access to systems and tools. Integrity provides your staff with access to our toolset providing you with complete transparency in monitoring your network.
 
From troubleshooting to onboarding and more, remote access provides a solution layer that keeps your organization running smoothly.
A major challenge facing cybersecurity is organization. Many tools and efforts go into managing security, but without clean organization, it’s easy to miss important information and let things fall through the cracks.
 
A strong security dashboard allows your security experts to see everything in a consolidated, intuitive digital space. They can keep security organized and powerful, keeping you protected and mitigating risks.
 
We can simply license your IT team members to use our system, avoiding costs associated with procuring a ticketing system on your own, and creating a cohesive way to communicate and manage support tickets between your in-house IT staff and Integrity’s support team.
Documentation ensures that team members are on the same page as they collaborate to solve problems. A clean documentation system makes it easier for IT members to stay on top of communication without bogging them down in slow record-keeping.
 
Additionally, a strong documentation system allows you to use analytical tools and AI to spot trends, find issues, streamline workflows, and improve how your IT operates across the board.
 
Plus, an encrypted documentation system provides business continuity and an easy “hand-off” if/when there are support changes or turnover with internal IT.
IT Took Kit
IT Support Made for You

IT SUPPORT MADE FOR YOU

It’s in the name. At Integrity, we provide solutions. We want to help your tech support grow with you, always providing the best solutions at every turn.

Our toolkit is designed to streamline operations and enhance efficiency all while expanding your security.

Contact us today to start the conversation. From our toolkit to our comprehensive services, we can be the foundation that keeps your tech support strong.

Get Better IT Support Today